Refund or Cancellation Policy
At Step Up Academy, we are committed to providing exceptional services to our students. However, in specific circumstances, refunds and cancellations may be considered under the following terms:
Refund Policy
Refund requests must be submitted within 7 days of purchase. Once the refund request is received, it will be reviewed by our administrator. Upon approval, the refund will be processed within 5-7 working days and credited to your original payment method or your Step Up Academy wallet for future use. Refund requests beyond 7 days from the purchase date will not be entertained.
Cancellation Policy
If you wish to cancel your subscription or service, the cancellation request must be submitted before the service is utilized or within the trial period, if applicable. Approved cancellations will result in a refund, which will be processed within 5-7 working days.
Pricing
All prices are displayed in INR and are inclusive of applicable taxes. Our packages are designed to suit various needs:
- Basic Package: ₹99 - Includes up to 5 test creation attempts.
- Standard Package: ₹499 - Includes up to 20 test creation attempts with advanced features.
- Premium Package: ₹999 - Unlimited test creation attempts with detailed analytics.
Contact Us
For any queries or assistance, feel free to reach out to us:
Email: info@stepupacademy.ind.in
Phone: +91 9111101575
Address: Plot No. 7, Opposite Railway Track, Zone-II, Maharana Pratap Nagar, Bhopal – 462 011
Terms and Conditions
By using Step Up Academy’s services, you agree to the terms and conditions outlined here. For detailed terms, visit Terms & Conditions.
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